PRIVACY POLICY

STARA Couture values its users' privacy. This Privacy Policy ("Policy") explains how we collect, use, and protect personal information from those who visit our website or use our online services. Our commitment is to ensure that your information is handled securely and transparently, exceeding existing privacy standards.

Policy Updates

We reserve the right to modify this Policy at any time. We recommend that you visit this page regularly to stay informed. If we use your information in a way different from what was stated at the time of collection, we will notify you via email, giving you the option to consent or decline the new use.

Scope of the Policy

This Policy applies to the STARA Couture website and governs the collection and use of data by us. By using the staracouture.com website, you consent to the practices described in this Policy. Please note that we are not responsible for the privacy practices of third-party websites mentioned or linked on our site. We encourage you to review the privacy policies of any website you visit.


Information We Collect

We collect two main types of information:

  1. Voluntarily provided information:
    • Name, address, email, payment information, and other details provided when purchasing products or services.
  2. Automatically collected information:
    • Cookies, third-party tracking technologies, server logs, IP address, browser type, operating system, and more.

We may also collect anonymous demographic data, such as age, gender, and preferences, to improve our services.

Important: We only collect information that you knowingly provide, such as through registration forms, surveys, or emails.


Why We Collect Information

We use your data to:

  • Fulfill your requests and provide the services you’ve contracted;
  • Improve our products and services;
  • Send promotional emails (with your consent);
  • Conduct market research;
  • Personalize your experience on the website.

Data Retention: We retain your information only as long as necessary, considering factors such as relevance, legal obligations, and time limitations for potential claims.


Use and Sharing of Information

STARA Couture does not sell, rent, or share your personal information with third parties, except:

  • To provide services you’ve requested;
  • As described in this Policy or with your consent;
  • When required by law or to protect our rights.

We may use your information to inform you about new products or services and occasionally share data with external partners if you express interest in their offers.


Information Security

We take strict measures to protect your information:

  • Online: We use encryption (SSL) to secure sensitive data, such as payment information.
  • Offline: Only authorized employees have access to personal information, which is stored on secure servers.

Our website is protected by certifications such as TRUSTe and VeriSign, ensuring the security of your information.


User Rights (GDPR)

If you reside in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to be informed: Know how we use your data.
  • Right of access: Request access to the data we hold about you.
  • Right to rectification: Correct inaccurate information.
  • Right to erasure: Request the deletion of your data, unless legal exceptions apply.
  • Right to restrict processing: Change communication preferences.
  • Right to data portability: Obtain a copy of your data.
  • Right to object: Contest the use of your data.

To exercise your rights, contact us at contactus@staracouture.com.


Children’s Policy

Our website is not directed to children under the age of 13. If we discover that we have inadvertently collected information from minors, we will take immediate steps to delete it or obtain parental consent.


Unsubscribing

You can opt out of receiving communications from us at any time. To do so, send an email to contactus@staracouture.com. To unsubscribe from third-party communications, contact them directly.


Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any website you visit.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:


By continuing to use our website, you agree to the terms of this Privacy Policy.

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

STARA Couture is more than a fashion brand it’s a lifestyle that celebrates the modern woman’s grace and individuality.

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