RETURN POLICY

At STARA COUTURE, we value your satisfaction and have established a thoughtful return policy to ensure your complete contentment with every purchase from our distinguished collection.

Return Guidelines

For concerns regarding items that do not meet our quality standards or were incorrectly sent, please contact our client services team at contactus@staracouture.com.

Important Information

  • We accept order cancellations prior to shipping. Once confirmed, your refund will be processed to your original payment method within 5 business days.

  • All return requests must be initiated within 5 business days after delivery.

  • We cannot accept returns for items that have been worn, are missing tags, have been improperly cared for, altered, damaged, or show signs of wear.

  • Returned items must be in unworn condition with all original packaging. We do not offer return shipping reimbursement except for items with quality issues.

  • Please contact us immediately if you wish to return an item to receive our return address and detailed instructions.

  • Items purchased during special collections or sales events are considered final sale and cannot be returned.

STARA Couture is more than a fashion brand it’s a lifestyle that celebrates the modern woman’s grace and individuality.

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